Support · Urge Walk

Need help with Urge Walk? Email urgewalk@gmail.com and I’ll get back to you as soon as I can.

Urge Walk is not a crisis service and isn’t a substitute for professional care. If you’re in crisis or thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline, US, 24/7). Outside the US? Find a helpline at Find A Helpline. For substance use or mental health treatment referrals, call the SAMHSA National Helpline at 1-800-662-4357 (free, confidential, 24/7). In an emergency, call 911.

Frequently asked questions

When is Urge Walk coming out?

It’s being polished for its App Store release. There’s no date yet; this site will be updated when it launches.

How do I start a walk?

Tap “Ride it out” on Home (it is also in the bar at the top of every place), then tap Walk. It starts right away at your usual length. You can also press and hold the button to start a walk without opening the sheet.

How do I change my walk length?

Open You (the Cottage) from Home and tap Walk length. Pick 5, 10, or 15 minutes, a custom length (1–120 minutes), or an open walk with no timer.

What if I can’t go for a walk right now?

In Ride it out, tap Breathe for a one-minute guided breathing exercise, or tap “Just log it” to record that you rode one out. Both count in your log.

What if my screen locks during a walk?

The timer is based on saved times, so it stays correct if your screen locks or you close the app. Reopening takes you back to your walk.

Does a “stayed” check-in reset my clean days?

No. It just records how that one urge went, and offers help in case you want it. Your clean-day count only resets if you reset it yourself.

Can I track more than one habit?

Yes. Go to You → Trackers to add, edit, reset, or delete trackers and choose which one shows on Home.

Who is Urge Walk for?

Adults 18 and older. Setup asks you to confirm your age.

What does the “Text” button do?

In You → Trusted contacts, add up to 3 people: type a name and number, or pick someone with your iPhone’s contact picker. Tapping “Text” opens your own Messages app addressed to them, with your chosen note filled in so you can press Send. Urge Walk never sends anything by itself, and names and numbers stay on your phone.

Where is my data stored?

In the current test version, everything is stored on your device and nothing is sent to a server. The public version will add optional user accounts; the Privacy Policy will explain what an account stores and where before that version is released.

How do I back up or move my data?

Go to You → Backup & restore to export everything to one file, and restore it later. The file includes your journal, so keep it private.

Will Urge Walk cost money?

The core features are free, and they stay free. An optional Premium is planned but isn’t available yet.

I found a bug or have an idea.

Please email urgewalk@gmail.com. Feedback shapes what gets built next.